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getting-help.adoc: add/merge infos from current 'Get Support' wiki page

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Dietmar Maurer 2016-09-12 09:39:59 +02:00
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Getting Help
------------
include::attributes.txt[]
There are basically two different support channels. {pve} itself is
fully open source, so we always encourage our users to discuss and
share their knowledge using the http://forum.proxmox.com/[Community
Support Forum]. The forum is fully moderated by the Proxmox support
team. Up to now, the forum has about 25.000 members, and more than
120.000 messages. Needless to say that such a large forum is a great
place to get information.
The second channel is the commercial support provided by
{proxmoxGmbh}. {pve} server subscriptions can be ordered online, see
Proxmox VE Wiki
~~~~~~~~~~~~~~~
The primary source of information is the {pve}
http://pve.proxmox.com[wiki]. It combines the reference documentaion
with user contributed content.
Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~
{pve} itself is fully open source, so we always encourage our users to
discuss and share their knowledge using the
http://forum.proxmox.com/[Community Support Forum]. The forum is fully
moderated by the Proxmox support team. Up to now, the forum has about
25.000 members, and more than 120.000 messages. Needless to say that
such a large forum is a great place to get information.
Mailing Lists
~~~~~~~~~~~~~
This is a fast way to communicate via email with the Proxmox VE
community
* Mailing list for users:
http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User
List]
The primary communication channel for developers is:
* Mailing list for developer:
http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE
development discussion]
Commercial Support
~~~~~~~~~~~~~~~~~~
{proxmoxGmbh} also offers a commercial support channel. {pve} server
subscriptions can be ordered online, see
http://shop.maurer-it.com[{pve} Shop]. For all details see
http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service
Plans].
Plans]. Please contact the mailto:office@proxmox.com[Proxmox sales
team] for commercial support requests or volume discounts.
Please contact the mailto:office@proxmox.com[Proxmox sales team] for
commercial support requests or volume discounts.