[[getting_help]]
Getting Help
------------
ifdef::wiki[]
:pmg-toplevel:
endif::wiki[]


Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~

{pmg} itself is fully open source, so we always encourage our users to
discuss and share their knowledge using the {forum}. The forum is
moderated by the Proxmox support team, and has a large user base from all
around the world. Needless to say, such a large forum is a great place to
get information.

Mailing Lists
~~~~~~~~~~~~~

{pmg} is fully open source and contributions are welcome! The primary
communication channel for developers is the:

* Mailing list for developers:
  https://lore.proxmox.com/pmg-devel[{PMG} development discussion]

Commercial Support
~~~~~~~~~~~~~~~~~~

{proxmoxGmbh} also offers enterprise support available as
{pricing-url}[{pmg} Subscription Service Plans].
All users with a subscription get access to the {pmg}
xref:pmg_enterprise_repository[Enterprise Repository], and--with a Basic,
Standard or Premium subscription--also to the Proxmox Customer Portal. The
customer portal provides help and support with guaranteed response times from
the {pmg} developers.

For volume discounts, or more information in general, please contact
mailto:sales@proxmox.com[sales@proxmox.com].


Bug Tracker
~~~~~~~~~~~

Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
appears, file your report there. An issue can be a bug as well as a request for
a new feature or enhancement. The bug tracker helps to keep track of the issue
and will send a notification once it has been solved.