diff --git a/plugins/synaptics-cxaudio/fu-synaptics-cxaudio-device.c b/plugins/synaptics-cxaudio/fu-synaptics-cxaudio-device.c
index 15b2e2d0f..6a8aa28f1 100644
--- a/plugins/synaptics-cxaudio/fu-synaptics-cxaudio-device.c
+++ b/plugins/synaptics-cxaudio/fu-synaptics-cxaudio-device.c
@@ -81,7 +81,7 @@ fu_synaptics_cxaudio_device_input_report (FuSynapticsCxaudioDevice *self,
 	return fu_hid_device_get_report (FU_HID_DEVICE (self), ReportID,
 					 buf, bufsz,
 					 FU_SYNAPTICS_CXAUDIO_USB_TIMEOUT,
-					 FU_HID_DEVICE_FLAG_NONE,
+					 FU_HID_DEVICE_FLAG_RETRY_FAILURE,
 					 error);
 }